Terms of service

Terms of Service

Welcome to Zevora. By accessing or using our website, you agree to comply with these Terms of Service.

Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or interfere with the operation of our website.

Products

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However, slight differences in product appearance may occur due to screen settings, lighting, manufacturing variations, or other circumstances.

Orders

When you place an order with Zevora, you are making an offer to purchase the selected products.

We reserve the right to refuse or cancel an order in certain circumstances, including suspected fraudulent activity, incorrect pricing information, inventory issues, or other legitimate reasons.

If an order is cancelled after payment has been received, the applicable amount will be refunded.

Prices and Payments

All prices displayed on our website are shown in the applicable currency and include applicable taxes where required by law.

Payment must be successfully completed before an order can be processed.

Shipping

Orders are generally delivered within approximately 5–8 business days, although actual delivery times may vary depending on the destination, carrier, customs procedures, weather conditions, and other circumstances beyond our reasonable control.

Intellectual Property

All content appearing on the Zevora website, including text, graphics, logos, images, product descriptions, and design elements, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use our content without prior authorization.

Limitation of Liability

Zevora will not be responsible for delays or failures caused by circumstances outside our reasonable control, including carrier delays, customs delays, natural disasters, technical failures, or other events beyond our control.

Nothing in these Terms excludes or limits any rights or protections that cannot legally be excluded under applicable consumer protection laws.

Governing Law

These Terms are governed by the applicable laws of Belgium and the European Union, without affecting any mandatory consumer protection rights that apply to customers in their country of residence.